FREQUENTLY ASKED QUESTIONS
Some of the most asked questions, answered.
Everything you need to know about VELYROVA, how it works, how to use it, and what to expect.
MIGRAINE & HEADACHE
01 Why doesn't VELYROVA have a cooling function?
VELYROVA is designed around six-zone airbag massage and optional warmth rather than active cooling. This keeps the device focused on adjustable compression and a simple, wearable experience.
02 Does VELYROVA work for tension headaches and sinus-related head pressure too?
VELYROVA can be used when you're experiencing head pressure or tension around areas such as the forehead and temples. Compression and optional warmth may feel comforting, but individual experiences vary.
VELYROVA is not intended to diagnose or treat an underlying medical condition.
03 What types of migraines and headaches is VELYROVA intended for?
VELYROVA is designed for people seeking comfort during moments of head discomfort, including migraine-related discomfort and tension around areas such as the forehead and temples.
Individual experiences vary, and VELYROVA should not be presented as a guaranteed treatment for a specific diagnosis.
THE VELYROVA EXPERIENCE
04 How loud is VELYROVA? I'm very sensitive to sound during a migraine.
VELYROVA is designed with noise-reduction features for a more comfortable experience. The airbag system may still produce some operating sounds as the device inflates and releases.
Because sound sensitivity varies from person to person, we recommend using it in a comfortable, quiet setting.
05 Can I use VELYROVA during a very intense migraine, or is it mainly for milder headaches?
VELYROVA can be used when you are experiencing head discomfort, but individual experiences vary.
If you choose to use it during a more intense episode, start at the lowest comfortable compression setting and stop if the sensation becomes unpleasant.
06 Can the heat be turned off? Can I use VELYROVA without heat?
Yes. The warmth function is optional. You can use VELYROVA with compression only and leave the warming function turned off.
This gives you the flexibility to choose the experience that feels most comfortable for you.
07 I can't tolerate anything touching my head during an attack. How comfortable is VELYROVA?
VELYROVA uses adjustable straps so you can control the fit and begin with a gentler level of compression.
Use the lowest comfortable setting and stop if the sensation becomes unpleasant.
PRODUCT & DESIGN
08 I've tried other devices before and wasted money. What makes VELYROVA different?
VELYROVA combines six-zone airbag massage, an adjustable fit, optional warmth, and a handheld controller in one wearable design.
The focus is on giving you control over the level of compression and warmth you use.
09 How is VELYROVA different from ordinary vibrating or mechanical head massagers?
VELYROVA uses six-zone airbag compression rather than relying on rollers or fixed pressure.
The adjustable fit, optional warmth, and handheld controller let you customize the experience to your comfort.
10 Is VELYROVA a migraine treatment or a head massager?
VELYROVA is a wearable head massage device designed to provide comfort through controlled airbag compression and optional warmth.
It is not intended to diagnose, treat, or address the underlying cause of a medical condition.
SAFETY & RETURNS
11 Is VELYROVA safe to use if I have a medical condition or have had a medical procedure?
VELYROVA is a non-invasive, drug-free wearable device, but it may not be appropriate for everyone.
If you have a medical condition, have recently had a medical procedure, use an implanted medical device, or are pregnant, consult a qualified healthcare professional before use. Stop using the device if you experience pain, dizziness, or other concerning symptoms.
12 How does the VELYROVA return or guarantee policy work?
For information about returns, refunds, and eligibility, please see our Return & Refund Policy.
Your order is subject to the return conditions and requirements stated in the policy applicable to your purchase.
NEED MORE HELP?
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Have a question that isn't answered here? Reach out to our support team and we'll help you find the right answer.